Effective Date: June 18, 2013

This Privacy Policy applies to Stayful.com (the "Site"), which is owned and operated by Stayful.com, Inc. ("Stayful") and in connection with any services made available to you by Stayful, whether through the Site or through a mobile application. Stayful takes your privacy seriously and is pleased to provide this privacy policy to inform you of our practices with respect to how we collect, use, and protect personal information about visitors to this Site or users of our services. Personal information is information that is personally identifiable like your name, email address, phone number, mailing address, etc.

By using this Site or our services, you consent to the following terms:

Information Collection

Stayful collects personal information when you use our travel services. For example, when you register with Stayful, we ask for your name and email address. In the future, to complete a transaction we may also ask for your phone number, email address, mailing address, preferences and credit card number. Stayful may combine information about you that we have with information we obtain from suppliers, business partners, or other companies. In addition, Stayful automatically receives and records information in our server logs from your browser, including your IP address, browser type, and the pages you request. This information does not necessarily enable us to personally identify you. We also may collect geolocation data from your mobile device when you use our services. We will request your permission to access your geolocation data prior to accessing such data for the first time.

Information Use

Stayful may use your personal information for the following purposes: To verify your authorization to access certain features of the Site, to fulfill your requests for products or services, to personalize and customize the content and relevant travel services that you are offered to contact you; to contact you about new products, services, special events and promotions, unless you have opted out; to conduct contests, sweepstakes and promotions, if you signed up to participate; to help us learn about your travel preferences and to enhance your booking experience; to help us improve our products and services; and to provide reporting.

Information Sharing and Disclosure

Stayful does not rent, sell, or share personal information about you with other people or companies except (i) to provide products or services you have requested including, without limitation, products and services from third parties, (ii) when we have your permission, or (iii) under the following circumstances: Stayful may use third party vendors to assist us in providing our products or services and may transfer your personally identifiable information to such vendors who have entered into a contract with us that protects the confidentiality of your information and permits the vendor to use it to provide its services to you; In response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Stayful 's Terms of Service located at http://stayful.com/terms-of-use, or as otherwise required by law; We may transfer information about you if Stayful is acquired by or merged with another company or if all or substantially all of our assets are transferred. In this event, Stayful will notify you by sending a notice to the email address specified in your Stayful account before information about you becomes subject to a different privacy policy.

From time to time, we also may share general information about our Site, users, and visitors such as the number of visitors, aggregate and/or non-personally identifiable demographic and travel data, etc., with third parties.


Stayful sets and accesses cookies on your computer. A cookie is a small amount of data that Stayful's servers transfer to your browser and that only Stayful's servers can read. When you visit the Site, the cookie captures specific session data to streamline your experience and, if you select to save your member name and password, Stayful will save this information in a cookie so that you will not be required to sign in each time you visit the Site. You may disable or delete cookies from within your Internet browser application by accessing the security or privacy settings. However, Stayful requires you to have cookies enabled to access certain portions of the Site. Stayful may allow other companies that show advertisements on some of our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their privacy policies, not this one. Other companies do not have access to Stayful's cookies.

Links to Third Party Sites

For your convenience, we may provide links to third party websites or referrals to certain third parties' products or services. If you choose to visit a third party's web site or use its products or services, please be aware that this privacy policy will not govern your activities and any information you disclose to such third party.

Confidentiality and Security

We limit access to personal information about you to employees or contractors who we believe have a legitimate need to come into contact with that information to provide products or services to you or in order to do their jobs. Stayful employs procedural and technical measures reasonably designed to protect your personal information from loss, misuse, unauthorized access or disclosure. Although we make good faith efforts to store the information collected in a secure operating environment that is not accessible to the public, we cannot guarantee complete security.

Accessing, Reviewing and Changing Your Personal Information

We will offer you the ability to access, review and change certain information via the Registration page. Upon your request, we will deactivate your account, and remove your personal information from active service. To make this request, please contact us as indicated below. Your account will be deactivated as soon as reasonably possible based on your account activity. We will retain in our files and databases some personal information to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request.

Children Under 13

The Site is not targeted to nor intended for children under the age of 13. If we find that we have received information from children under 13 years of age, we will take steps to delete such information.

Changes to this Privacy Policy

Stayful may update this policy. You should check here periodically to review our current privacy policy. Changes to this privacy policy are effective at the time they are posted, and your continued use of the Site after posting will constitute acceptance of, and agreement to be bound by, those changes. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified in your Stayful account or by placing a notice on our site.

If you have questions, please contact us at info@stayful.com.

You may also write us:

85 Bluxome Street
Suite 301
San Francisco, CA 94107